Shipping & Delivery Policy

Last Updated: 1 April 2025

Order Processing

• All orders are processed within 1-2 business days after receiving payment.
• Orders are not shipped on Sundays or public holidays.

Shipping Methods & Regions

• We currently ship across India.
• Delivery partners: India Post, Delhivery, Blue Dart, etc.

Delivery Time

• Estimated delivery time: 3-7 business days depending on your location.
• Delivery time may vary due to unforeseen circumstances.

Shipping Charges

• Shipping charges apply to every order and are calculated based on your delivery pincode and package weight.
• The exact shipping charge is calculated and displayed at checkout before you pay.

Order Tracking

• Once shipped, you will receive a tracking number via email.
• You can track your order status on our website or the courier provider's portal.

Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours with photographs and order details.
• We will assist in resolving issues with lost or undelivered packages.

Contact Us

For shipping or delivery questions, email us at hello@pepperly.in or call us at +91 9961551451.